
West Plains

Carla Cates
- Specializes in retail banking - business and personal accounts, and deposit products
- Joined West Plains Bank and Trust Company in 1996
- Enjoys spending time with her family, especially her grandchildren
- "I love working for a bank that truly cares about customers. I strive to handle transactions accurately and efficiently, and have customers leave the bank feeling like they just had a good visit with a friend."

Bryan Jacobs
- Specializes in retail banking - business and personal loans - business and personal accounts, and deposit products; personal loans (vehicles, boats, etc.)
- Joined West Plains Bank and Trust Company in 2018
- Enjoys spending time with his family, sharing his great sense of humor with others
- "Banking affords me the opportunity to help people reach their financial and life goals. I love the versatility of my role. I am able to assist with basic deposit transactions or work with customers ready to purchase a new vehicle or camper for their family vacation."
