Electronic Disclosure Consent Statement
This statement asks for your consent so that we can provide communications and information to you in an electronic format rather than in paper format. Before you decide whether or not you wish to provide your consent to receiving electronic disclosures, you should read and consider the following information. By proceeding, you consent to the terms of this disclosure. For your consent to be effective, your computer and browser will need to meet the hardware and software requirements discussed below.
This statement contains important information that we are required by law to provide to you. You should keep a copy for your records. If you have any questions about E- disclosures that are not answered, feel free to communicate with us using any of the following contacts:
West Plains Bank and Trust Company
P.O. Box 378
West Plains, Missouri 65775
Phone: (417) 256-2147
Our Digital Banking Service was designed and built to provide records to you in electronic form. You cannot enroll in the Service online without agreeing to receive the Internet Banking Agreement and Disclosure in electronic form.
If you consent, we may also provide other disclosures in an electronic format. These disclosures may include but are not limited to the following:
• Updates or Amendments to our Internet Banking and Bill Payment Agreement;
• Monthly account statements;
• Notice of change in account terms;
• Notice of fee changes;
• Responses to any questions you may have about electronic funds transfers;
• Privacy and security notices.
If you wish to receive electronic “only” account statements, we will ask you to complete a separate consent process.
1. How to Obtain Electronic Disclosures (E-Disclosures)
We will always post our most current Digital Banking and Bill Pay Agreement on our website. If any amendment(s) to this agreement results in an adverse affect upon our customers, we will provide at least 30 days prior notice through a secure online message and/or external email alert.
We may also send you an external email notice and/or secure message through our Internet Banking Service to inform you where other important disclosures or account statements can be viewed on our website or within our Digital Banking Service.
You may download or print all electronic notices and disclosures from your computer if you have the hardware and software described below. You can also save copies of electronic notices and disclosures to your hard drive or other media for viewing and printing at a later time.
If you have trouble printing or if you need a paper copy for a special situation, you may request a paper copy from us by contacting us through any of the methods listed above. If you need a paper copy of any E- disclosure, we will provide the first copy for free. Charges may apply for additional paper copies.
2. System and Equipment Requirements
Prior to accepting the electronic delivery of disclosures, you should verify that you have the required hardware and software necessary to access the system and retrieve documents and disclosures in an electronic format. You will need:
• Internet Access.
• A computer and Internet browser that can support 128-bit encryption.
• For security purposes, we support the most current version of popular browsers, such as Microsoft Internet Explorer, Mozilla/Firefox, and Google Chrome. The most current browser versions are typically more secure and will support 128 bit encryption.
• A printer for printing E- disclosures and/or you sufficient hard-drive space or other media (e.g. CD, DVD) if you plan to save disclosures in an electronic format.
•An external email address. This is necessary so that we can send you notices when E- disclosures are available on our website or within the Internet Banking service.
We may revise hardware and software requirements from time-to-time. If there is a material chance that the changes may impact your ability to access the system or E-disclosures, we will notify you of these changes thirty (30) days in advance. At that time, you will be given an opportunity to change the format of your disclosures (e.g. change from an electronic format to paper format) without the imposition of any fees.
3. Cancellation of E-Disclosures
If you consent to receive E-disclosures and later change your mind, you may withdraw your consent and change to paper delivery format.
You can notify us of your intent to cancel E-disclosures by sending us a secure message through the Digital Banking Service, or by contacting us through any of the methods listed above.
If you send us a secure message or write us a letter, please be sure to identify yourself and the applicable accounts.
If you have agreed to receive electronic-only account statements, you can “opt-out” on the “Statements” page within the Digital Banking Service. After your opt-out request is processed, you will begin receiving paper copies of account statements and additional charges may apply.
4. Address Changes
In order to provide E-disclosures, we must maintain current customer email address at all times. It is your sole responsibility to provide us with your correct contact information, including your email address.
You should notify West Plains Bank and Trust Company of any changes to your personal contact information by calling us at: (417) 256-2147 or you can update your personal information at any of our branch locations. If you wish to notify us electronically, please update your personal information through the User Services menu within our Digital Banking Service.
5. Proceed with Acceptance of E-Disclosures
By proceeding, you agree to accept Digital Banking and Bill Payment related disclosures in an electronic format. You also agree that you have the necessary equipment for accessing and viewing the disclosures and you agree to notify us if you change your email address or if you no longer want to receive disclosures electronically.
If you enroll for Digital Banking services in one of our branch locations, we may send you an email and ask you to confirm your email address, and your ability to access E- disclosures.
If you do not accept E-disclosures you will not be able to proceed with online enrollment for our Digital Banking and Bill Pay Service. However, you can still enroll for Digital Banking in any of our branch locations and we will provide the required disclosures for Digital Banking services in a paper format. You can still accept electronic “only” delivery of account statements and other disclosures at a later time through the Digital Banking Service or by contacting us through any of the methods specified above.