Telephone Banking

Line One is your 24-Hour, fingertip access line to West Plains Bank and Trust Company. From any telephone, you can access your account balance, verify deposits and withdrawals, transfer funds between accounts and even check interest rates.

Access your account

To access your account, use the last four digits of the primary account holder's Social Security number (Personal Identification Number, or PIN). To change your PIN to any four-digit number, press main menu option number 6 and follow the prompts. For your security, be sure to pick a four-digit number that's easy for you to remember, but hard for others to guess. Keep your PIN in a safe place for added security.

Transfer Funds

Day or night, Line One can transfer funds between your accounts. Whether you want to bump up the balance of your checking account from your savings account, or transfer cash to make a loan payment, funds will be moved and available immediately. For your protection, please remember that transfers can only be made between accounts with the same primary account holder.

Help

If you need help or have a question regarding specific account information, help is only the push of a button away. Press 0 at the main menu and you will be transferred to a bank representative during our regular banking hours.

Line One

Locally (417) 256-8887
Toll Free (888) 256-8887

 

Getting started with Internet Banking

• Internet Banking lets you conveniently and securely complete many transactions online rather than making a trip to a branch.
• Check balances for all of your accounts. Checking and savings, loans and lines of credit can all be accessed online.
• Transfer funds between checking to savings. You can even transfer from your lines of credit to a deposit account. Use the transfer option to make loan payments.
• View canceled check images. Checks appear exactly as they will on your image statement.
• Download your statement to personal finance software such as Quicken or Microsoft Money.
• Place stop payments on specific checks.
• Reorder checks.

Internet Banking Security

• Internet Banking uses SSL (secure sockets layer), which ensures that your connections and information are secure from outside inspection. Your account and payment information are accessible only by you.

Internet Banking Bill Pay Service

• With the Internet Banking Bill Pay service you can pay any bill online that you currently pay by check, including payments to individuals.* Pay your bills online at your convenience from the comfort of home, your office, or any place you choose - at any time. Nobody likes sitting around writing checks, stuffing envelopes and licking stamps. This is a better and cheaper way to pay bills.
• With our Internet Banking Bill Pay service you can pay your bills and track the payment at westplainsbank.com. You will always know when payments have been processed and have an electronic record of the transaction.
• Pay your bills in a breeze. Once you enter account information for each of your payees (for example: utility or telephone company, pharmacy, etc.) you can pay bills in seconds.
• Make recurring payments like rent, car or mortgage payments easily. Once you set up the schedule (up to a year in advance), you're done - the bill is paid each month, on the day you specify.

At West Plains Bank and Trust Company, we're dedicated to help you meet your financial goals every step of the way. With Internet Banking we have everything you need to make banking simple, convenient and secure. See everything Internet Banking has to offer at westplainsbank.com or call us today.

*Court-ordered payments and state and federal tax payments can not be made through the i-bank Bill Pay service.

Are you looking to buy a home? Here you can use our online tools to learn more about home loans and find the best loan options to suit your needs and goals. You can explore our site without any obligation or disclosure of personal information, or if you want, you can even begin the application process online!

Click here to view our Home Loan Center

Visa Debit Card

Applying for a Visa Debit Card is simple and fast. Next time you stop by any of West Plains Bank and Trust Company's convenient locations, take an extra few minutes to fill out a debit card application. Your Visa Debit Card will arrive in approximately ten days. As always, your security is our utmost concern. You will be assigned a personal identification number (PIN), which will be sent to you in a separate mailing, and for your convenience, you can reset your PIN to a number you choose. Also for your security, Visa Debit Card users must first activate their card at one of our conveniently locate ATMs, or call the toll free number on your new card to activate it. Once you have your PIN, you're ready to begin enjoying the convenience and practicality of your new Visa Debit Card.

No more searching for your checkbook. With the Visa Debit Card, your checking account is a little easier to manage. The debit card can be presented to a merchant just like a credit card, saving you the time of writing a check and printing costs. You'll never have to worry about cashing a check out of town or out of the country again because the Visa Debit Card is accepted at all the Money Pass ATM locations.

You will receive a statement each month that will include the date, location and amount of every transaction you've made, along with every check you have written. The Visa Debit Card performs all the functions of an ATM card, and accessing cash is easy, convenient and safe.

In order to maintain security, there are limits to the amount of money you can withdraw form your checking account using your debit card. Stop payment orders cannot be placed on Visa Debit Card transactions. If the validity of a transaction is disputed, you must contact West Plains Bank and Trust Company as soon as possible at (417) 256-2147. In the event of lost or theft of your Visa Debit Card, you must report it immediately to protect your account. During regular business hours, call West Plains Bank and Trust Company at (417) 256-2147. After hours, you should contact the Card Management Center directly at (800) 264-5578 to report the card lost or stolen.

Find freedom from surcharges with MoneyPass.  The MoneyPass ATM network has thousands of ATMs where you live, work and travel, giving you more choices for accessing your accounts.  The best part about the MoneyPass network is all cash withdrawals are surcharge-free.  The only fee you will be charged is a $1.00 foreign ATM fee anytime you use an ATM that is not owned and operated by West Plains Bank and Trust Company.  So whether you keep your travels close to home, or hit the road often, look for the MoneyPass logo to avoid paying surcharges.  Simply use your West Plains Bank and Trust Company ATM or debit card or apply for one today.  To find the MoneyPass ATM location nearest you, visit www.moneypass.com then enjoy your newfound freedom.  iPhone users, click here for a MoneyPass ATM Locater App. (Requires iPhone OS 3.0 or later.)

 

West Plains Bank and Trust Company Visa Credit Cards

Whether you're planning your dream vacation, managing the household finances, or just beginning to build your credit history, we can provide you with the credit card that will meet your needs. Call or stop by to visit with a customer service representative to find out how to apply for a West Plains Bank and Trust Company Visa Credit Card.